Table 2

Summaries of the Six Role-Playing Scenarios

Depressed female
    Police respond to a call from a man stating that his ex-girlfriend called him and said she was going to take an overdose. She then hung up the phone. According to the ex-boyfriend they broke up one week ago, after she found out he was cheating on her. They had been together for one year before that. He had found her moody during their relationship, and he knew that when she was younger she had taken an overdose. Her parents, who normally call or visit daily, have just left on a long-planned vacation and are currently out of town. He wants the police to check on her, as she has no other family around and has no roommates.
Alcohol intoxication with likely medical problems
    Police have been called to a shop on a busy street, as there is a man lying on the street outside in the early evening. The shopkeeper says that the subject looks as though he is intoxicated. No other information about the subject is available, except that the subject just moved to the city recently.
Possible psychosis
    Police attend to a noise complaint at an apartment. The neighbors have called in that somebody is being extremely loud in the apartment above them, and they are concerned for their safety. The neighbors have left the premises because they have felt threatened in the past by this individual.
Depressed and actively suicidal individual
    Police get a call from a concerned individual stating that his friend is severely depressed and is contemplating suicide. The friend lost his job two months ago and his wife left him a week ago, taking their two children. The reporter states that the subject was at the reporter's home making threats that he was going to kill himself on account of his not being able to provide for anyone in this economic crisis, his concern about losing his wife and family, and his feeling that there was no point in living. The reporter also states that the subject may have a weapon at his house. The police are told that the subject is still at the reporter's home. When they arrive, the door to the reporter's home is wide open but the reporter is gone.
Mania with possible drug use and physical symptoms
    A call has been made to the police by a shopkeeper about a young woman (or man) who is outside their store and is disruptive. The shopkeeper also states that there is a known drug house just down the street. The person looks high and is also disrupting traffic by walking in the middle of the road. Police are met by a loud and very talkative subject.
Domestic dispute precipitated by problem gambling
    The police are asked to attend to a disturbance. The dispatcher informs the police that a domestic dispute is occurring and that the neighbor reported it. The police enter the scene and find a man and woman screaming at each other. Swearing is persistent, and aggressive verbal behavior is evident on arrival, but there is no evidence of physical contact or violence. The couple seem to be arguing over a gambling problem. The police knock and ask to come inside.